Solutions

SMART : Specific | Measurable | Attainable | Realistic | Time-bound

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solutions

BUILDING A SUSTAINABLE SOLUTION FOR ESTATE MANAGEMENT

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With ISEMS range of product solutions that deliver automation workflow, visualization for sense-making and big data analytics for deep learning, estate managers will be able to achieve sustainable operations from optimizing both the operations workforce and energy usage which are the key cost drivers in every estate operating costs.

Applicable Industries:

  1. Industrial Estates
  2. Data Centres
  3. Banking and Financial (Building offices, Bank Branches and Self-Banking Lobbies)
  4. Commercial Buildings
  5. Smart Campus
  6. Hotels
  7. Casinos
  8. Hospitals
  9. Shopping Malls
  10. Mixed Developments

Key Drivers to a Smart Estate

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SLA for Building

Not able to meet SLA for building critical systems like Fire Alarm System, Lift System, BMS and Security System

Impact on Operation

  1. Disruptive to tenants’ business operations within estate
  2. Possible risks in security and safety threats to the estate

Identified Problems

  1. First responders are often notified on fault notifications manually by officers or personnel manning the FCC room. There may be lapses due to operations fatigue which may result in delay of fault escalation to first responders thus not meeting desired SLA.
  2. First responders oftenly do not have sufficient data to do prediagnosis on the reported fault to prepare the right materials and resources in meeting the System Recovery SLA.

ISEMS Solution

ISEMS solution aims to enable security and facility operations in a data driven environment where manpower resources are complemented by best fit technology to improve ground sensing, facilitate informed decision making and enable rapid responses to any security or FM related incidents especially on responding to critical incidents and fault calls.

ISEMS solutions also promote data collection from various system which allows pro-active and predictive maintenance thus ensuring estate management in meeting required system recovery SLA.

Operating Cost

Increasing operating cost

Impact on Operation

  1. Increasing operating cost will lead to cost cutting measures including reducing operational headcount
  2. Quality of service may be degraded to keep operating cost sustainable.
  3. High operating expenses on critical services like Energy is inevitable

Identified Problems

  1. Operations processes, incident management, escalation process and reporting are manual intensive which resulted in slow decision making and fault or incident closure.
  2. No proper visibility and traction of maker and checker to ensure services are completed and accepted in accordance to the required standard.
  3. Limited capability to achieve energy efficient operations

ISEMS Solution

By adopting ISEMS range of product solutions, data can be acquired from building sensors of various sub-systems, data feeds from human sensors (mobile apps, body worn cameras etc.) and alerts fire protection and lift systems.

The acquired data will be analysed and correlated to provide enhanced situational awareness, streamline incident reporting and management and also disseminate information rapidly to relevant stakeholders via isems unified platform for response.

The acquired data will also be used to optimise energy usage where energy will only be consumed as per required for example based on human traffic flow and crowd density.

Manual Intensive Management

Manual intensive management of multi-tenants, visitors and contractors

Impact on Operation

  1. Oftenly a dedicated operational headcount is required for card administration
  2. Printing directly on the access card instead of sticker cards reduce manhours but increase material costs as the access cards cannot be reused for other personnel.
  3. Registration of visitors and contractors require dedicated security or concierge officer especially during peak hours

Identified Problems

  1. ACS card administration is a lenghty and manual intensive between the various HR departments and Security division.
  2. Materials wastage for cards not reused, faulty or loss
  3. Security officer at vistor registration counter is under utilised.

ISEMS Solution

With ISEMS range of digital transformation “self-service” solutions, access control and access identity for building tenants, visitors and contractors can be better managed via online self-registration invite and self-help registration kiosks using Face ID, Virtual Card or online issuance of Scrambling QR codes for higher security.

Our Goals

Our goals to building a sustainable solution for estate management must be SMART - Specific, Measurable, Attainable, Realistic, and Time-bound

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